Counterfeiting: a growing global threat
Mersen has become aware that counterfeit products falsely bearing the Mersen name are currently circulating on the market, often originating from unverified or high-risk sources.
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Products that look genuine but are not
Why counterfeit products are dangerous
Some counterfeit products may appear authentic at first glance:
- similar molding,
- similar color,
- imitated labeling.
However, these products do not come from Mersen factories, have not been tested according to Mersen quality standards, and do not offer any performance or safety guarantees.
Mersen cannot accept any responsibility or liability for products that:
- Are not manufactured by Mersen,
- Are purchased outside of authorized distribution channels,
- Do not comply with Mersen specifications and standards.
Counterfeit products are not covered by Mersen warranties, and their performance and safety cannot be guaranteed.
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Proven risks to safety and installations
International analyses show that counterfeit goods — particularly in electronics — pose significant risks to consumer health and safety, due to lack of compliance with standards, absence of quality control, and the use of substandard components.
Experts also highlights that counterfeit electronic products can lead to critical failures, overheating, or fire hazards, as they do not meet required safety specifications. -
Mersen’s commitment to combating counterfeiting
Mersen implements industry‑standard measures to protect customers and markets, including:
- cooperation with customs authorities,
- market monitoring and intelligence to identify emerging threats,
- education and communication with distributors and partners.
OECD research shows that companies in many sectors adopt similar strategies to protect intellectual property and secure supply chains.
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Authentic Mersen products are:
- Purchased exclusively through Mersen or authorized Mersen distributors,
- Clearly marked in accordance with Mersen technical documentation,
- Supplied with verified technical data, certificates, and traceability information.
Products purchased through unofficial online marketplaces, unknown resellers, or unusually low-priced offers should be considered suspicious.
If you believe a product might be counterfeit:
- Do not use the product.
- Keep the packaging and purchase documentation.
- Contact Mersen through official channels.
- Provide photos, references, and any relevant information to support verification.
